The next age for franking machine accessibility; meet DiscoverFP - your new online customer portal
Products • 30th Apr, 18 • 0 Comments
Franking has become even more digital with the introduction of DiscoverFP, your very own FP Mailing online portal. Every customer can access 24/7 support for their franking machine and more. This new option will be available on new machines going forward, so we have taken some time to let you know what this new portal offers and how it can benefit you.
Key features
- Machine dashboard (differs per machine)
- User management
- Usage analysis
- Transaction management
- Help centre
- Account management
- Linked to cartridge dealer
- Industry updates
- Promotional offers
Accurate machine status data
This intelligent software allows you to view your machine status from ink levels to current performance and postage available. So, there’s no more guesswork or estimations, simply log in to your online portal to find out how well your machine is doing, or if you’re in need of more ink.
Save time with easy access
Out of ink? No problem, just order more ink with a click of a button from your customer portal. You can also do this just as easily for ordering more postage and with the data DiscoverFP provides, you’ll be able to order products timely and without having to leave your customer portal!
Step-by-step guides
The DiscoverFP also provides guides and support 24 hours a day, 7 days a week with a section dedicated to FAQ’s, which will help you to become accustomed to your new portal.
Manage you accounts
With this customer portal you can keep track of your postage and manage your finances as you can download invoices. How handy is that? If you need to update your company contact details, all you need to do is update your details on your portal.
This customer portal is continuously updating and developing to offer even more, and we will communicate these new features to customers so stay tuned. If you are interested to learn more and get started with DicoverFP call our friendly team on 01925 820 638 or complete our contact form here, and we’ll be happy to help. Alternatively, you can also visit the portal here.
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